A framework for sustainable management of the platform service supply chain: An empirical study of the logistics sector in China

被引：35

作者：

Lin, Yong ^{[1
]}

Chen, Anlan ^{[1
]}

Yin, Yanhai ^{[2
]}

Li, Qing ^{[2
]}

Zhu, Qiaoni ^{[2
]}

Luo, Jing ^{[1
]}

机构：

[1] Univ Greenwich, Sch Business, Pk Row, London SE10 9LS, England

[2] Shanghai Business Sch, Dept Logist, 123 Fengpu Ave, Shanghai 201400, Peoples R China

来源：

INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS | 2021年 / 235卷 / 235期

关键词：

Platform; Service; Supply chain; Business ecosystem; Sustainable management; VALUE CO-CREATION; BUSINESS ECOSYSTEM; E-COMMERCE; INNOVATION ECOSYSTEMS; SYSTEM-DESIGN; STRATEGY; TECHNOLOGY; INTERNET; MODULARITY; COORDINATION;

D O I：

10.1016/j.ijpe.2021.108112

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

Platforms have become an effective means of innovation in the logistics sector. However, not all platform-based business models become a success. This research investigates how a platform strategy can lead to a sustainable managed platform service supply chain. Based on analysis of data collected within the logistics sectors in China, the research results propose a structural mapping of a platform service supply chain, which differs from the traditional service supply chain structure. This research develops a sustainable management framework for the platform service supply chain, including three key elements: mutual facilitation between platform and business ecosystem; strategic alignment among the structural elements; and a sustainable element including value cocreation, co-opetition and dynamic configuration. The paper also provides a summary of practical implications to guide practitioners in building a successful platform service supply chain and enacting effective management strategies.

引用

页数：17

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