Analysis of Interpersonal Communication Processes in Digital Factory Environments

被引:0
作者
Schuetze, Jens [1 ]
Baum, Heiko [1 ]
Laue, Martin [2 ]
Mueller, Egon [1 ]
机构
[1] Tech Univ Chemnitz, Inst Ind Management & Factory Syst, Dept Factory Planning & Factory Mangement, D-09107 Chemnitz, Germany
[2] Volkswagen AG, Prod Dev Dept, D-38436 Wolfsburg, Germany
来源
LEVERAGING KNOWLEDGE FOR INNOVATION IN COLLABORATIVE NETWORKS | 2009年 / 307卷
关键词
Digital factory; Human communication; Business process modeling; Collaborative networks; Social network analysis;
D O I
暂无
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The paper outlines the scope of influence of digital factory on the interpersonal communication process and the exemplary description of them. On the basis of a brief description about the theoretical basic concepts of the digital factory occurs the illustration of communicative features in digital factory. Practical coherences of interpersonal communication from a human oriented view were analyzed in Volkswagen AG in Wolfsburg in a pilot project. A modeling method was developed within the process analysis. This method makes it possible to visualize interpersonal communication and its human oriented attribute in a technically focused workflow. Due to the results of a developed inquiry about communication analysis and process models of modeling methods it was possible to build the processes in a suitable way for humans and to obtain a positive implication on the communication processes.
引用
收藏
页码:177 / +
页数:3
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