Understanding and managing pandemic-related panic buying

被引:80
作者
Taylor, Steven [1 ]
机构
[1] Univ British Columbia, Dept Psychiat, Vancouver, BC V6T 2A1B, Canada
关键词
Pandemic; COVID-19; Panic buying; Stockpiling; COVID stress syndrome; Social learning; GOAL CONTAGION; INTOLERANCE; NEGATION;
D O I
10.1016/j.janxdis.2021.102364
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Pandemics are associated with panic buying (PB) of groceries and other supplies. During the COVID-19 pandemic, community leaders expressed frustration and bewilderment about PB. Psychological explanatory concepts, including those from social learning theory and the concept of the behavioral immune system, along with recent research, suggests the following account of pandemic-related PB. PB arises when people are told to go into self-isolation as part of pandemic containment interventions. Empirically, episodes of PB typically last 7?10 days and are likely initiated by highly fearful people. PB by an anxious minority of shoppers leads to fear contagion among other shoppers, amplified by widespread dissemination, via social media, of images and videos of PB and empty shelves in stores. Thus, a snow-balling effect arises where fear of scarcity creates real but shortterm scarcity. People who are highly frightened of infection tend to have heightened disgust proneness. Toilet paper is a means of escaping disgust stimuli, and for this and other reasons, toilet paper became a target of PB for people frightened of contracting COVID-19. Exploitative or selfish over-purchasing also occurred, motivated by ?dark? (e.g., psychopathic) personality traits. ?Don?t panic!? messages from community leaders were ineffective or counter-productive. Alternative forms of messaging are discussed.
引用
收藏
页数:8
相关论文
共 85 条
[51]   Development and initial psychometric properties of a panic buying scale during COVID-19 pandemic [J].
Lins, Samuel ;
Aquino, Sibele .
HELIYON, 2020, 6 (09)
[52]   Providing pharmacy services during the coronavirus pandemic [J].
Liu, Shao ;
Luo, Ping ;
Tang, Mimi ;
Hu, Qin ;
Polidoro, Joseph P. ;
Sun, Shusen ;
Gong, Zhicheng .
INTERNATIONAL JOURNAL OF CLINICAL PHARMACY, 2020, 42 (02) :299-304
[53]  
Lufkin B., 2020, BBC
[54]   The effects of the Dark Triad traits in prisoner's dilemma game [J].
Malesza, Marta .
CURRENT PSYCHOLOGY, 2020, 39 (03) :1055-1062
[55]   What Does Food Retail Research Tell Us About the Implications of Coronavirus (COVID-19) for Grocery Purchasing Habits? [J].
Martin-Neuninger, Rosemarie ;
Ruby, Matthew B. .
FRONTIERS IN PSYCHOLOGY, 2020, 11
[56]   I am not guilty vs "I am innocent": Successful negation may depend on the schema used for its encoding [J].
Mayo, R ;
Schul, Y ;
Burnstein, E .
JOURNAL OF EXPERIMENTAL SOCIAL PSYCHOLOGY, 2004, 40 (04) :433-449
[57]   Stockpiling in the time of COVID-19 [J].
Micalizzi, Lauren ;
Zambrotta, Nicholas S. ;
Bernstein, Michael H. .
BRITISH JOURNAL OF HEALTH PSYCHOLOGY, 2021, 26 (02) :535-543
[58]   Compulsive Buying [J].
Mueller, Astrid ;
Mitchell, James E. ;
de Zwaan, Martina .
AMERICAN JOURNAL ON ADDICTIONS, 2015, 24 (02) :132-137
[59]   Do social media platforms develop consumer panic buying during the fear of Covid-19 pandemic [J].
Naeem, Muhammad .
JOURNAL OF RETAILING AND CONSUMER SERVICES, 2021, 58
[60]   The socio-economic implications of the coronavirus pandemic (COVID-19): A review [J].
Nicola, Maria ;
Alsafi, Zaid ;
Sohrabi, Catrin ;
Kerwan, Ahmed ;
Al-Jabir, Ahmed ;
Iosifidis, Christos ;
Agha, Maliha ;
Agha, Riaz .
INTERNATIONAL JOURNAL OF SURGERY, 2020, 78 :185-193