Purpose - The purpose of this paper is to examine the capabilities, technological features and applications of a particular industrial robot simulation package. Design/methodology/approach - The paper begins with an introduction to the general characteristics and distinguishing technological features of RobotStudio. Next, there is a detailed study of how the tool is used by a company developing bespoke automation solutions, particularly in the food industry. Finally, the educational value of the software is addressed. Findings - RobotStudio is used to improve the efficiency and accuracy of robot programming and reduce downtime. it also has a role in remote maintenance and troubleshooting, risk management and education. Originality/value - A study of the approach and achievements of an automation integrator makes the technological features of the software easier to understand, in their proper context.