Improving accessibility to cultural heritage for people with Intellectual Disabilities: A tool for observing the obstacles and facilitators for the access to knowledge

The Convention on the rights of people with disabilities (UN, 2006) stated that participation in social life is a fundamental human right emphasizing the importance to rethink the concept of accessibility in cultural spaces. Cultural heritage sites, as well as museums and galleries, express an increasing interest in adopting strategies to improve accessibility and participation for all. We used an Inclusive Research paradigm, actively involving a group of individuals with intellectual disabilities (ID) with the goal to investigate participants' perceptions and ideas of obstacles/facilitators to knowledge accessibility. A particular focus has been given to readability and comprehensibility of the existing textual resources in a cultural heritage site. The inclusion of people with ID as informants during the entire research process allowed not only to assess their point of view, but also to realize a questionnaire using the easy-to-read criteria. The main variables assessed through the questionnaire are: (a) Perception and Physical Interaction with content resources, (b) Language and symbols, (c) Content comprehension, (d) Engagement with knowledge. We argue that the proposed questionnaire may be useful to inform the process of creating and transforming learning environments adopting an audience-centered dialogue. Enhancing the contribution of special pedagogy in this innovative research field means improving our understanding of people's needs and the complexity of potential outcomes, from an inclusive perspective. (C) 2020 Association ALTER. Published by Elsevier Masson SAS. All rights reserved.