Directives and Dialogue: Examining the Relationship Between Participative Organizational Communication Practices and Organizational Identification Among IT Workers

被引:14
作者
Atouba, Yannick C. [1 ]
Carlson, Elizabeth J. [2 ]
Lammers, John C. [3 ]
机构
[1] Univ Texas El Paso, Dept Commun, Org Commun, El Paso, TX 79968 USA
[2] Cent Michigan Univ, Dept Commun & Dramat Arts, Mt Pleasant, MI 48859 USA
[3] Univ Illinois, Dept Commun, Urbana, IL USA
关键词
Employee work participation; communication; organizational identification; job satisfaction; mediation; PERCEIVED EXTERNAL PRESTIGE; SOCIAL IDENTITY; JOB CHARACTERISTICS; COMMITMENT; TURNOVER; BEHAVIOR; DETERMINANTS; SATISFACTION; EMPLOYEES; OUTCOMES;
D O I
10.1177/2329488416672430
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study explores how the dialogue-or lack thereof-between employees' opinions and organization-wide communications relates to employees' identification with the organization. Using survey data from a sample of 111 IT workers, we performed cross-level tests to explore how employee voice, the perceived adequacy of organization-wide downward communication, and job satisfaction related to employees' organizational identification. The results of the hierarchical regression and mediation analyses revealed that higher levels of employee voice were associated with higher levels of organizational identification and fully mediated by job satisfaction. Similarly, higher levels of organization-wide communication adequacy were associated with higher levels of organizational identification and partially mediated by job satisfaction. The findings suggest that inclusive and participative organizational communication practices are most likely to foster organizational identification when they are viewed favorably by employees and positively impact their job experiences.
引用
收藏
页码:530 / 559
页数:30
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