Safety culture in health care teams: A narrative review of the literature

被引:37
作者
O'Donovan, Roisin [1 ]
Ward, Marie [1 ]
De Brun, Aoife [1 ]
McAuliffe, Eilish [1 ]
机构
[1] Univ Coll Dublin, Hlth Sci Ctr, Sch Nursing Midwifery & Hlth Syst, Dublin, Ireland
关键词
health care quality improvement; health care teams; patient safety; safety culture; IMPROVING PATIENT SAFETY; PSYCHOLOGICAL SAFETY; ADVERSE EVENTS; TRAINING-PROGRAM; INDIVIDUAL ACCOUNTABILITY; ORGANIZATIONAL CULTURE; WORK ENVIRONMENTS; CLIMATE; COMMUNICATION; MANAGEMENT;
D O I
10.1111/jonm.12740
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
AimExplore the recent literature to examine the factors that affect safety culture within health care teams. BackgroundHealth care organisations must understand and improve their safety culture. However, safety culture is a complex phenomenon which interacts with a myriad of factors, making it difficult to define, measure and improve. EvaluationA comprehensive search strategy was used to search four major databases. Peer-reviewed which were published in English between 2006 and 2017 and presented research studies related to safety culture in health care teams were included. A narrative analysis was undertaken. Key issuesIssues relevant to the definition, measurement and improvement of safety culture, the impact of teamwork and communication on safety culture, the role of leaders and accountability are explored. ConclusionThe above themes inform our understanding of developing, measuring and sustaining safety culture in health care teams. However, further research is warranted to accurately understand how to measure and improve safety culture. Implications for nursing managementTo support a safety culture, initiatives to facilitate effective communication between nurse practitioners and other health care professionals must be introduced. Nurse managers should adopt leadership strategies that will support nurses' psychological safety and create a just culture.
引用
收藏
页码:871 / 883
页数:13
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