Quality assessment of Primary Health Care services in the city of Sao Jose de Ribamar, Maranhao, Brazil

被引：0
|
作者：
Costa, Mannasses Araujo [1 ]
de Britto e Alves, Maria Teresa Seabra Soares [2 ]
Paixao Castello Branco, Rosana Maria [3 ]
Cunha Castro, Wilka Emanoely [1 ]
Moreno Ramos, Cauby Arthur [4 ]
机构：
[1] Univ Fed Maranhao UFMA, Programa Posgrad Rede Saude Familia Mestrado Prof, Fac Med, Praca Goncalves Dias 21, BR-65020240 Sao Luis, Maranhao, Brazil
[2] Univ Fed Maranhao, Dept Saude Publ, Sao Luis, Maranhao, Brazil
[3] Univ Fed Maranhao, Dept Saude Publ, Programa Residencia Med Med Familia & Comunidade, Sao Luis, Maranhao, Brazil
[4] Univ Fed Maranhao, Curso Med, Fac Med, Sao Luis, Maranhao, Brazil
来源：
INTERFACE-COMUNICACAO SAUDE EDUCACAO | 2020年 / 24卷
关键词：
Primary Health Care; Health services; Health services research; Health evaluation; INFANT-MORTALITY; PROFESSIONALS; PERSPECTIVE;
D O I：
10.1590/Interface.190628
中图分类号：
R1 [预防医学、卫生学];
学科分类号：
1004 ; 120402 ;
摘要：
This study assessed the essential and derivative attributes of primary health care from the perspective of health service users and professionals from 35 primary health facilities in Sao Jose de Ribamar in the State of Maranhao, Brazil. Data were collected from 73 professionals and 386 service users through interviews based on the Primary Care Assessment Tool. The health professionals rated all attributes except first-contact care as satisfactory (overall score = 7.54, essential attributes score = 7.28, and derivative attributes score = 8.02), while the service users rated all attributes as unsatisfactory. The differences in perceptions between health professionals and service users reveal that the population's health needs are not being met at this level of care. If the population fails to access services, it fails to benefit from any of the other attributes of this level of care.
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页数：14
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