Evaluation of Employees Job Satisfaction through Training, Development, and Job Stress in Bank Maluku, Indonesia

This study aims to analyze the effect of training, development and job stress at Bank Maluku, Ambon Province. The research is explanatory research, which explains the relationship between variables through hypothesis testing. The sample in this research is employees of the bank of Maluku counted 196 employees with the technique of purposive Random Sampling. Data collecting using questionnaire with Likert scale 1-5. The data analysis in this research uses Structural Equation Model (SEM) with the help of IBM Amos 18 software. The findings show that training and development have a positive loading factor of 0.052, p < 0.05 (0.039<0.05) and CR value of 2.236 while job stress negative relationship on employee job satisfaction with loading factor coefficient of -0.124, p < 0.05 (0.010 < 0.05) and CR value of -2.441. This research found that training and development contribute to increasing the employee satisfaction. Job stress should be minimized to create employee job satisfaction at Bank Maluku, Ambon. In addition, Maluku Bank is required to fill the positions of officials of the Bank with human resources (HR) who have competence and expertise in the field of risk management as certified by the Professional Certification Agency.