Organizational Justice and Individuals' Withdrawal: Unlocking the Influence of Emotional Exhaustion

被引：190
作者：
Cole, Michael S. [1 ]
Bernerth, Jeremy B.
Walter, Frank
Holt, Daniel T.
机构：
[1] Texas Christian Univ, MJ Neeley Sch Business, Dept Management, Ft Worth, TX 76109 USA
来源：
JOURNAL OF MANAGEMENT STUDIES | 2010年 / 47卷 / 03期
关键词：
SOCIAL-EXCHANGE; CITIZENSHIP BEHAVIOR; MEDIATING ROLE; PSYCHOLOGICAL EMPOWERMENT; PROCEDURAL JUSTICE; JOB-PERFORMANCE; WORK ATTITUDES; INTERACTIONAL JUSTICE; TURNOVER INTENTION; MISSING DATA;
D O I：
10.1111/j.1467-6486.2009.00864.x
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
P>This study examined the relationships between organizational justice and withdrawal outcomes and whether emotional exhaustion was a mediator of these linkages. Data were obtained from 869 military personnel and civil servants; using structural equation modelling techniques, we examined an integrative model that combines justice and stress research. Our findings suggest that individuals' justice perceptions are related to their psychological health. As predicted, emotional exhaustion mediated the linkages between distributive and interpersonal (but not procedural and informational) justice and individuals' withdrawal reactions. Results showed that distributive and interpersonal justice negatively related to emotional exhaustion and emotional exhaustion negatively related to organizational commitment which, in turn, negatively influenced turnover intentions. These findings were observed even when controlling for the presence of contingent-reward behaviours provided by supervisors and individuals' psychological empowerment.
引用
收藏
页码：367 / 390
页数：24
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