Reexamination of attendee-based brand equity

被引:40
作者
Lee, Jin-Soo [1 ]
Back, Ki-Joon [2 ]
机构
[1] Hong Kong Polytech Univ, Sch Hotel & Tourism Management, Kowloon, Hong Kong, Peoples R China
[2] Univ Houston, Conrad N Hilton Coll Hotel & Restaurant Managemen, Houston, TX USA
关键词
Attendee-based brand equity; Brand association; Differential effect of brand knowledge; STRUCTURAL EQUATION MODELS; MEASUREMENT INVARIANCE; CUSTOMER SATISFACTION; LOYALTY; TRUST;
D O I
10.1016/j.tourman.2009.04.006
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
The significance of brand concept has been increasingly recognized in the MICE industry due to its ability to create a compelling competitive edge. Complementing the major limitation of a study on attendee-based brand equity [Lee, J. S., & Back, K. J. (2008). Attendee-based brand equity. Tourism Management, 29(2), 331-344], this study reexamines attendee-based brand equity by additionally sampling regional CHRIE conferences (RCs) and comparing the data with I-CHRIE's annual conference (IC) in the context of our theoretical model. This research not only increases the theoretical validity of the previous model of attendee-based brand equity, but also explores brand equity as captured through the differential brand knowledge effect by comparing IC and RCs. (C) 2009 Elsevier Ltd. All rights reserved.
引用
收藏
页码:395 / 401
页数:7
相关论文
共 33 条
[1]  
Aaker D.A., 2009, MANAGING BRAND EQUIT
[2]   CUSTOMER SATISFACTION, MARKET SHARE, AND PROFITABILITY - FINDINGS FROM SWEDEN [J].
ANDERSON, EW ;
FORNELL, C ;
LEHMANN, DR .
JOURNAL OF MARKETING, 1994, 58 (03) :53-66
[3]   STRUCTURAL EQUATION MODELING IN PRACTICE - A REVIEW AND RECOMMENDED 2-STEP APPROACH [J].
ANDERSON, JC ;
GERBING, DW .
PSYCHOLOGICAL BULLETIN, 1988, 103 (03) :411-423
[4]  
[Anonymous], 1996, INT J RES MARK, DOI DOI 10.1016/S0167-8116(96)00021-3
[5]  
Byrne B.M., 1998, Multivariate applications book series. Structural equation modeling with LISREL, PRELIS, and SIMPLIS: Basic concepts, applications
[6]   The chain of effects from brand trust and brand affect to brand performance: The role of brand loyalty [J].
Chaudhuri, A ;
Holbrook, MB .
JOURNAL OF MARKETING, 2001, 65 (02) :81-93
[7]  
Dillman DA., 2000, Mail and internet surveys: the tailored design method
[8]  
Escalas JenniferE., 1998, J CONSUM PSYCHOL, V7, P131, DOI [DOI 10.1207/S15327663JCP0702_02, 10.1207/s15327663jcp070202, DOI 10.1207/S15327663JCP070202]
[9]   EVALUATING STRUCTURAL EQUATION MODELS WITH UNOBSERVABLE VARIABLES AND MEASUREMENT ERROR [J].
FORNELL, C ;
LARCKER, DF .
JOURNAL OF MARKETING RESEARCH, 1981, 18 (01) :39-50
[10]  
Fowler F., 2001, Survey research methods