The Mediating Roles of the Overall Perceived Value of the Ecotourism Site and Attitudes Towards Ecotourism in Sustainability Through the Key Relationship Ecotourism Knowledge-Ecotourist Satisfaction

被引：58

作者：

Angeles Oviedo-Garcia, M. ^{[1
]}

Castellanos-Verdugo, Mario ^{[2
]}

Vega-Vazquez, Manuela ^{[2
]}

Orgaz-Agueera, Francisco ^{[3
]}

机构：

[1] Univ Seville, Business Management Fac, Avda Ramon & Cajal 1, Seville 41018, Spain

[2] Univ Seville, Tourism & Finance Fac, Seville, Spain

[3] Univ Tecnol Santiago UTESA, Escuela Graduados, Santiago Caballeros, Dominican Rep

来源：

INTERNATIONAL JOURNAL OF TOURISM RESEARCH | 2017年 / 19卷 / 02期

关键词：

ecotourist satisfaction; ecotourism knowledge; attitudes towards ecotourism; ecotourist site perceived value; mediators; ENVIRONMENTALLY RESPONSIBLE BEHAVIOR; CUSTOMER SATISFACTION; DESTINATION IMAGE; PLACE ATTACHMENT; PLS-SEM; QUALITY; LOYALTY; INTENTIONS; ANTECEDENTS; SERVICE;

D O I：

10.1002/jtr.2097

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Tourist satisfaction is a key factor in tourism sustainability. A multiple mediation model is proposed to analyze the relationship between ecotourism knowledge and ecotourist satisfaction, assisting our understanding of the generative mechanism by which ecotourism knowledge influences ecotourist satisfaction. Ecotourists at the Natural Park Saltos de la Damajagua (Dominican Republic) were administered a questionnaire. The results (PLS-SEM) show that ecotourism site perceived value and attitudes towards ecotourism fully mediate the influence of ecotourism knowledge on ecotourist satisfaction. Ecotourism knowledge will therefore only have positive effects on ecotourist satisfaction when the ecotourism site is of high perceived value and there are positive attitudes towards ecotourism. Copyright (c) 2016 John Wiley & Sons, Ltd.

引用

页码：203 / 213

页数：11

共 88 条

[1] Sustainability, value, and satisfaction: Model testing and cross-validation in tourist destinations [J].

Angeles Iniesta-Bonillo, M. ;

Sanchez-Fernandez, Raquel ;

Jimenez-Castillo, David .

JOURNAL OF BUSINESS RESEARCH, 2016, 69 (11) :5002-5007

[2]

[Anonymous], 2015, TRAV TOUR EC IMP 201

[3]

[Anonymous], 2012, Research Methodologies, Innovations and Philosophies in Software Systems Engineering and Information Systems, DOI [DOI 10.4018/978-1-4666-0179-6.CH010, 10.4018/978-1-4666-0179-6.ch010]

[4] Nature-based tourism's impact on environmental knowledge, attitudes, and behavior: a review and analysis of the literature and potential future research [J].

Ardoin, Nicole M. ;

Wheaton, Mele ;

Bowers, Alison W. ;

Hunt, Carter A. ;

Durham, William H. .

JOURNAL OF SUSTAINABLE TOURISM, 2015, 23 (06) :838-858

[5] Environmental knowledge and other variables affecting pro-environmental behaviour: comparison of university students from emerging and advanced countries [J].

Azucena Vicente-Molina, Maria ;

Fernandez-Sainz, Ana ;

Izagirre-Olaizola, Julen .

JOURNAL OF CLEANER PRODUCTION, 2013, 61 :130-138

[6] Consumers' Intention to Purchase Environmentally Friendly Wines: A Segmentation Approach [J].

Barber, Nelson .

INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION, 2012, 13 (01) :26-47

[7]

Barclay D., 1995, Technology Studies

[8] Emotions' Impact On Tourists' Satisfaction with Ski Resorts: The Mediating Role of Perceived Value [J].

Bonnefoy-Claudet, Lydie ;

Ghantous, Nabil .

JOURNAL OF TRAVEL & TOURISM MARKETING, 2013, 30 (06) :624-637

[9] Enlightened hedonism: Exploring the relationship of service value, visitor knowledge and interest, to visitor enjoyment at heritage attractions [J].

Calver, Stephen J. ;

Page, Stephen J. .

TOURISM MANAGEMENT, 2013, 39 :23-36

[10]

Chan KimLian [Chan K. L. J.], 2007, Tourism Culture & Communication, V7, P117, DOI 10.3727/109830407780339062

← 1 2 3 4 5 6 7 8 9 →