Customer Empowerment in the Digital Age

被引:68
作者
Acar, Oguz Ali [1 ]
Puntoni, Stefano [2 ]
机构
[1] Kings Coll London, Sch Business & Management, Mkt, London WC2R 2LS, England
[2] Erasmus Univ, Rotterdam Sch Management, Dept Mkt Management, NL-3000 DR Rotterdam, Netherlands
关键词
PRODUCTS; FIRMS;
D O I
10.2501/JAR-2016-007
中图分类号
F [经济];
学科分类号
02 ;
摘要
引用
收藏
页码:4 / 8
页数:5
相关论文
共 12 条
[1]  
[Anonymous], 1962, THEORY COGNITIVE DIS
[2]   Why and When Consumers Prefer Products of User-Driven Firms: A Social Identification Account [J].
Dahl, Darren W. ;
Fuchs, Christoph ;
Schreier, Martin .
MANAGEMENT SCIENCE, 2015, 61 (08) :1978-1988
[3]   Customer Empowerment in New Product Development [J].
Fuchs, Christoph ;
Schreier, Martin .
JOURNAL OF PRODUCT INNOVATION MANAGEMENT, 2011, 28 (01) :17-32
[4]   The Psychological Effects of Empowerment Strategies on Consumers' Product Demand [J].
Fuchs, Christoph ;
Prandelli, Emanuela ;
Schreier, Martin .
JOURNAL OF MARKETING, 2010, 74 (01) :65-79
[5]  
KIRBY J., 2013, HARVARD BUSINESS REV
[6]   When Companies Don't Make the Ad: A Multimethod Inquiry Into the Differential Effectiveness of Consumer-Generated Advertising [J].
Lawrence, Benjamin ;
Fournier, Susan ;
Brunel, Frederic .
JOURNAL OF ADVERTISING, 2013, 42 (04) :292-307
[7]   Bolstering and restoring feelings of competence via the IKEA effect [J].
Mochon, Daniel ;
Norton, Michael I. ;
Ariely, Dan .
INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING, 2012, 29 (04) :363-369
[8]  
MOTH D., 2012, COCA COLA USES COCRE
[9]  
Nielsen, 2015, GLOB TRUST ADV
[10]   User-generated versus designer-generated products: A performance assessment at Muji [J].
Nishikawa, Hidehiko ;
Schreier, Martin ;
Ogawa, Susumu .
INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING, 2013, 30 (02) :160-167