Evolution of service-dominant logic: Towards a paradigm and metatheory of the market and value cocreation?

被引:65
作者
Brodie, Roderick J. [1 ]
Loebler, Helge [2 ,3 ]
Fehrer, Julia A. [4 ,5 ]
机构
[1] Univ Auckland, Dept Mkt, Auckland, New Zealand
[2] Univ Leipzig, Management & Mkt, Leipzig, Germany
[3] Univ Leipzig, Inst Serv & Relationship Management, Leipzig, Germany
[4] Univ Auckland, Business Sch, Auckland, New Zealand
[5] Univ Bayreuth, Mkt & Serv Management, Bayreuth, Germany
关键词
VALUE CO-CREATION; BUSINESS RELATIONSHIPS; MANAGEMENT; ORIENTATION; PERSPECTIVE; PRODUCT;
D O I
10.1016/j.indmarman.2019.03.003
中图分类号
F [经济];
学科分类号
02 ;
摘要
We explore S-D logic's development in the direction of a unifying paradigm that can provide the foundations for a general theory of the market and value cocreation. The evolution of S-D logic can be grouped into three periods: a formative period, spanning 2004 to 2007, that provided an alternative perspective of markets and marketing; a refinement period from 2008 to 2011, that clarified and broadened S-D logic's narrative; and an advancement period (2012 onwards), which has seen the emergence of S-D logic's paradigmatic status. Drawing on three categories of conditions (metaphysical, sociological and artefacts), we analyze the extent to which S-D logic meets the conditions of a paradigm. Our findings indicate that while S-D logic aligns with most of the metaphysical and sociological conditions for a paradigm, further development is needed for S-D logic to meet the conditions for an artefact. S-D logic references many different theories and methodologies, a situation that implicitly assumes different philosophical perspectives or orientations, notably objective, subjective and inter-subjective. To further develop S-D logic we offer a variety of ontological, epistemological and methodological questions. We also outline research directions that have the potential to move S-D logic towards a unifying paradigm.
引用
收藏
页码:3 / 12
页数:10
相关论文
共 92 条
[1]   Network management in the era of ecosystems: Systematic review and management framework [J].
Aarikka-Stenroos, Leena ;
Ritala, Paavo .
INDUSTRIAL MARKETING MANAGEMENT, 2017, 67 :23-36
[2]   Value co-creation in knowledge intensive business services: A dyadic perspective on the joint problem solving process [J].
Aarikka-Stenroos, Leena ;
Jaakkola, Elina .
INDUSTRIAL MARKETING MANAGEMENT, 2012, 41 (01) :15-26
[3]  
Alderson Wroe., 1957, MARKETING BEHAV EXEC
[4]  
[Anonymous], 1995, J MARKETING, DOI 10.1177/002224299505900201
[5]  
Araujo L., 2007, MARKETING THEOR, V7, P211, DOI DOI 10.1177/1470593107080342
[6]   Introduction to service-dominant logic: From propositions to practice Introduction [J].
Ballantyne, David ;
Williams, John ;
Aitken, Robert .
INDUSTRIAL MARKETING MANAGEMENT, 2011, 40 (02) :179-180
[7]  
Barile S., 2010, Serv. Sci., V2, P21, DOI DOI 10.1287/SERV.2.12.21
[8]   FIRM RESOURCES AND SUSTAINED COMPETITIVE ADVANTAGE [J].
BARNEY, J .
JOURNAL OF MANAGEMENT, 1991, 17 (01) :99-120
[9]  
Bates M.J., 2005, Theories of information behavior, P1