Capacity planning with working time accounts in services

被引：10

作者：

Corominas, A. ^{[1
]}

Olivella, J. ^{[1
]}

Pastor, R. ^{[1
]}

机构：

[1] Tech Univ Catalonia, Barcelona, Spain

来源：

JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY | 2010年 / 61卷 / 02期

关键词：

manpower planning; personnel management; working time; working time accounts; capacity planning; ANNUALIZED HOURS; VOLUME FLEXIBILITY; WORKFORCE; DEMAND;

D O I：

10.1057/jors.2008.166

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This paper presents, formalizes and classifies working time accounts (WTAs), a means of achieving flexible production capacity through the flexible organization of working time. We propose linear programming models to plan working time, using WTA, at companies in the service industry. A computational experiment shows that the models can be solved for any capacity planning problems of reasonable size. Journal of the Operational Research Society (2010) 61, 321-331. doi: 10.1057/jors.2008.166 Published online 11 February 2009

引用

页码：321 / 331

页数：11

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