An analysis to understanding the job satisfaction of employees in banking industry

被引:23
作者
Bhardwaj, Atishree [1 ]
Mishra, Swati [2 ]
Jain, Trilok Kumar [3 ]
机构
[1] Suresh Gyan Vihar Univ, Jaipur, Rajasthan, India
[2] Suresh Gyan Vihar Univ, ISBM, Jaipur, Rajasthan, India
[3] Suresh Gyan Vihar Univ, Int Sch Business Management, Jaipur, Rajasthan, India
关键词
Employee satisfaction; Banking industry; Consumer satisfaction; Job satisfaction; Renumeration; Reorganization;
D O I
10.1016/j.matpr.2020.04.783
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
The purpose of this research is to observe employee satisfaction with respect to their position in various commercial banks, including private, public banks in Rajasthan, and to examine how various variable factors affect employee satisfaction. This study characterizes the factors that lead to higher level of job satisfaction. These factors relate to the manager, remuneration, reorganization, remuneration, promotion, work safety and relationships in the work environment. The research shows that there is a positive correlation and connection among job satisfaction & the award, remuneration, job security, promotion opportunities and good relations with employees. The survey results also show that the majority of bank employees in the banking sector are satisfied as far as work culture is concern but salaries and timings are still remain main concern for them. (C) 2020 Elsevier Ltd. All rights reserved.
引用
收藏
页码:170 / 174
页数:5
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