共 93 条
[2]
Andaleeb S.S., 2006, J SERV MARK, V20, P3, DOI 10.1108/08876040610646536
[3]
[Anonymous], 1959, MOTIVATION WORK
[4]
[Anonymous], LIWC LINGUISTIC INQU
[6]
Bansal H.S., 2000, Journal of Service Research, V3, P166, DOI [10.1177/109467050032005, DOI 10.1177/109467050032005]
[10]
Bilgihan A., 2013, International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), V4, P19, DOI DOI 10.4018/IJSSMET