Capturing what matters to patients when they evaluate their hospital care

被引:23
作者
Fitzpatrick, R [1 ]
机构
[1] Univ Oxford, Div Publ Hlth & Primary Hlth Care, Inst Hlth Sci, Oxford OX3 7LF, England
来源
QUALITY & SAFETY IN HEALTH CARE | 2002年 / 11卷 / 04期
关键词
D O I
10.1136/qhc.11.4.306
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Feedback from patients needs to be more specific if problems that can be targeted for change are to be identified.
引用
收藏
页码:306 / 306
页数:1
相关论文
共 4 条
[1]  
[Anonymous], 1967, PATIENTS THEIR DOCTO
[2]  
Cleary P D, 1992, QRB Qual Rev Bull, V18, P53
[3]  
COULTER A, 2000, HLTH AFF, V20, P204
[4]   Patients' experiences and satisfaction with health care: results of a questionnaire study of specific aspects of care [J].
Jenkinson, C ;
Coulter, A ;
Bruster, S ;
Richards, N ;
Chandola, T .
QUALITY & SAFETY IN HEALTH CARE, 2002, 11 (04) :335-339