Business divergence in the Total Productivity of Factors in the period of crisis and economic recovery in the Spanish tourism sector

The main aim of this research is to contrast the existence of a positive relationship between the total factor productivity (TFP) of companies in the Spanish tourism sector and their use of Information and Communication Technologies (ICT). in the understanding that the trend is for companies to opt for ICT investment and development to improve their TFP and their interaction with the international market (export and import) also leads to an improvement in TFP in the context of the "New" new trade theory. Likewise, the current debate on the dispersion of TFP has affected all economic sectors. In this case, the hypothesis revolves around the existence of a divergence of this variable between a period of crisis (2007-2011) and a period of economic recovery (2012-2017). The data from the Iberian Balance Sheet Analysis System (SABI) were extracted fto the ends of the correct development of this research which has allowed the TFP to be estimated using MCO, EF and LP, as well as the correct verification of the hypotheses using the SEM method. Three conclusions are reached: i) that the Spanish tourism sector seems to have a low level of ICT adoption in its business structure; ii) that TFP dispersion is demonstrated with respect to the two subperiods analysed (crisis and economic recovery), and that iii) internationalisation has a significant result on TFP.