A Behavior Marker for Measuring Non-Technical Skills of Software Professionals: An Empirical Study

被引：1

作者：

Lacher, Lisa ^{[1
]}

Walia, Gursimran ^{[2
]}

Nygard, Kendall ^{[2
]}

Fagerholm, Fabian ^{[3
]}

Pagels, Max ^{[3
]}

Munch, Juergen ^{[3
]}

机构：

[1] Univ Houston Clear Lake, Sch Sci & Comp Engn, Houston, TX USA

[2] N Dakota State Univ, Dept Comp Sci, Fargo, ND 58105 USA

[3] Univ Helsinki, Dept Comp Sci, Teollisuuskatu 23, SF-00510 Helsinki, Finland

来源：

INTERNATIONAL JOURNAL OF SOFTWARE ENGINEERING AND KNOWLEDGE ENGINEERING | 2015年 / 25卷 / 9-10期

关键词：

Non-technical skills; behavior marker; performance;

D O I：

10.1142/S0218194015710084

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Managers recognize that software development teams need to be developed. Although technical skills are necessary, non-technical (NT) skills are equally, if not more, necessary for project success. Currently, there are no proven tools to measure the NT skills of software developers or software development teams. Behavioral markers (observable behaviors that have positive or negative impacts on individual or team performance) are successfully used by airline and medical industries to measure NT skill performance. This research developed and validated a behavior marker system through an empirical study conducted at the Software Factory where users of the behavior marker tool rated video clips of software development teams. The initial results show that the behavior marker tool can be reliably used with minimal training.

引用

页码：1733 / 1738

页数：6

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