Strategic decision making: The effects of cognitive diversity, conflict, and trust on decision outcomes

被引：260
作者：
Olson, Bradley J. [1 ]
Parayitam, Satyanarayana
Bao, Yongjian
机构：
[1] Univ Lethbridge, Fac Management, Lethbridge, AB T1K 3M4, Canada
[2] McNeese State Univ, Coll Business Adm, Lake Charles, LA 70609 USA
来源：
JOURNAL OF MANAGEMENT | 2007年 / 33卷 / 02期
关键词：
diversity; trust; conflict; executive decision making; TOP MANAGEMENT TEAMS; HIGH-VELOCITY ENVIRONMENTS; WORK GROUP DIVERSITY; ORGANIZATIONAL PERFORMANCE; INTRAGROUP CONFLICT; VENTURE PERFORMANCE; UPPER ECHELONS; TASK CONFLICT; DIFFERENCE; INNOVATION;
D O I：
10.1177/0149206306298657
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Basing their hypotheses on information processing theory, the authors incorporate important group processes within strategic decision making. They examine the interrelationships of cognitive diversity, task conflict, and competence-based trust and their effects on decision outcomes. Their survey includes top management teams from 85 U.S. hospitals. They found that cognitive diversity has a strong positive relationship with task conflict and that competence-based trust strengthens this relationship. In addition, these results suggest that task conflict mediates the effects of cognitive diversity on decision outcomes.
引用
收藏
页码：196 / 222
页数：27
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