DEVELOPING SHORT, PRACTICAL MEASURES OF WELL-BEING

This paper outlines an approach to measuring well-being using single item measures, for use in organisations where time and cost constraints do not allow for lengthy questionnaires but validity and reliability are still maintained. Statistical similarities between short and long measures are presented, and an example of the use of single items in the popular Demands-Control-Support and Effort-Reward imbalance models shows that this approach can be used to provide similar information to longer versions of the questionnaires. An approach to practical implementation of a questionnaire concerning multiple areas of well-being in a client support call centre is demonstrated.