SEARING SENTIMENT OR COLD CALCULATION? THE EFFECTS OF LEADER EMOTIONAL DISPLAYS ON TEAM PERFORMANCE DEPEND ON FOLLOWER EPISTEMIC MOTIVATION

被引:266
|
作者
Van Kleef, Gerben A. [1 ]
Homan, Astrid C. [2 ]
Beersma, Bianca [1 ]
Van Knippenberg, Daan [3 ]
Van Knieppenberg, Barbara [2 ]
Damen, Frederic
机构
[1] Univ Amsterdam, NL-1012 WX Amsterdam, Netherlands
[2] Vrije Univ Amsterdam, Amsterdam, Netherlands
[3] Erasmus Univ, Rotterdam Sch Management, NL-3000 DR Rotterdam, Netherlands
关键词
INDIVIDUAL-DIFFERENCES; PERSONAL NEED; GROUP MEMBERS; WORK; MOOD; ANGER; INFORMATION; BEHAVIOR; EXPRESSION; ORGANIZATIONS;
D O I
10.5465/AMJ.2009.41331253
中图分类号
F [经济];
学科分类号
02 ;
摘要
We examined how leader emotional displays affect team performance. We developed and tested the idea that effects of leader displays of anger versus happiness depend on followers' epistemic motivation, which is the desire to develop a thorough understanding of a situation. Experimental data on four-person teams engaged in an interdependent team task showed that teams with higher epistemic motivation performed better when their leaders displayed anger (mediated by team members' performance inferences), whereas teams with lower epistemic motivation performed better when the leaders expressed happiness (mediated by team members' affective reactions). Theoretical contributions and managerial ramifications are discussed.
引用
收藏
页码:562 / 580
页数:19
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