SUPPORTING COLLABORATION WITH USER ORIENTED PROCESS VISUALISATION

In the globally operating automotive industry a multitude of different organisational units have to be attuned to one another. This implies that persons from different cultural, professional and organisational backgrounds need to cooperate. To support a successful cooperation and possibly make use of the synergies available it is mandatory to agree on common processes. To come to this agreement, and also to support further cooperation, it is necessary that all persons involved have a common understanding of the process. The user oriented visualisation of the processes helps to built up this common understanding and acts as a basis for communication.