Developing a Model for Reference Research Statistics Applying the "Warner Model" of Reference Question Classification to Streamline Research Services

被引：18

作者：

Meserve, Harry C. ^{[1
]}

Belanger, Sandra E. ^{[1
]}

Bowlby, Joan ^{[1
]}

Rosenblum, Lisa ^{[2
]}

机构：

[1] San Jose State Univ, Dr Martin Luther King Jr Lib, San Jose, CA 95192 USA

[2] Hayward Calif Publ Lib, Hayward, CA USA

来源：

关键词：

ACADEMIC-LIBRARY; REFERENCE DESK;

D O I：

10.5860/rusq.48n3.247

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

[No abstract available]

引用

页码：247 / 258

页数：12

共 26 条

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