The commitment mix: Dimensions of commitment in international trading relationships in India

被引:86
作者
Sharma, Neeru [1 ]
Young, Louise
Wilkinson, Ian
机构
[1] Univ Western Sydney, Sch Marketing & Int Business, Coll Law & Business, Sydney, NSW, Australia
[2] Univ Technol Sydney, Sch Marketing, Fac Business, Sydney, NSW 2007, Australia
[3] Univ New S Wales, Sch Marketing, Fac Commerce & Econ, Kensington, NSW 2033, Australia
关键词
D O I
10.1509/jimk.14.3.64
中图分类号
F [经济];
学科分类号
02 ;
摘要
The authors identify five types of relationship commitment in international marketing relationships: value-based, affective, locked-in, obligation, and behavioral commitment. They develop and test scales to measure these dimensions on the basis of a study of India-based firms' international business relationships. The dimensions are interrelated but distinct and vary according to relationship development, performance, and cultural context. The authors find similar patterns of commitment for better-performing relationships with partners in different regions of the world, but there are differences by region for poorer-performing relationships. The results have implications for developing and sustaining successful international marketing relationships and for further research.
引用
收藏
页码:64 / 91
页数:28
相关论文
共 82 条
[1]   An experimental investigation of satisfaction and commitment in marketing channels: The role of trust and dependence [J].
Andaleeb, SS .
JOURNAL OF RETAILING, 1996, 72 (01) :77-93
[2]   THE USE OF PLEDGES TO BUILD AND SUSTAIN COMMITMENT IN DISTRIBUTION CHANNELS [J].
ANDERSON, E ;
WEITZ, B .
JOURNAL OF MARKETING RESEARCH, 1992, 29 (01) :18-34
[3]   DETERMINANTS OF CONTINUITY IN CONVENTIONAL INDUSTRIAL CHANNEL DYADS [J].
ANDERSON, E ;
WEITZ, B .
MARKETING SCIENCE, 1989, 8 (04) :310-323
[4]   A MODEL OF DISTRIBUTOR FIRM AND MANUFACTURER FIRM WORKING PARTNERSHIPS [J].
ANDERSON, JC ;
NARUS, JA .
JOURNAL OF MARKETING, 1990, 54 (01) :42-58
[5]   AN EMPIRICAL-ASSESSMENT OF ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL-EFFECTIVENESS [J].
ANGLE, HL ;
PERRY, JL .
ADMINISTRATIVE SCIENCE QUARTERLY, 1981, 26 (01) :1-14
[6]  
[Anonymous], 1990, SPIRIT CHINESE CAPIT
[7]  
Argyle M., 1991, Cooperation, the basis of sociability
[8]   TOWARD A CONCEPT OF DOMESTICATED MARKETS [J].
ARNDT, J .
JOURNAL OF MARKETING, 1979, 43 (04) :69-75
[9]   REPRESENTING AND TESTING ORGANIZATIONAL THEORIES - A HOLISTIC CONSTRUAL [J].
BAGOZZI, RP ;
PHILLIPS, LW .
ADMINISTRATIVE SCIENCE QUARTERLY, 1982, 27 (03) :459-489
[10]  
Batra R., 1990, PSYCHOL MARKET, V7, P11, DOI DOI 10.1002/MAR.4220070103