The Nature of Unintended Benefits in Health Information Systems

被引:8
作者
Kuziemsky, Craig E. [1 ]
Borycki, Elizabeth [2 ]
Nohr, Christian [3 ]
Cummings, Elizabeth [4 ]
机构
[1] Univ Ottawa, Telfer Sch Management, 55 Laurier Ave East, Ottawa, ON K1N 6N5, Canada
[2] Univ Victoria, Sch Hlth Informat Sci, Victoria, BC, Canada
[3] Aalborg Univ, Dept Dev & Planning, Aalborg, Denmark
[4] Univ Tasmania, CIS, eHlth Serv Res Grp, Hobart, Australia
来源
QUALITY OF LIFE THROUGH QUALITY OF INFORMATION | 2012年 / 180卷
基金
加拿大自然科学与工程研究理事会;
关键词
Health information systems; design; outcomes; benefits; unintended; TECHNOLOGY; CONSEQUENCES; ERRORS; CARE;
D O I
10.3233/978-1-61499-101-4-896
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Health information systems (HISs) have been shown to introduce unintended consequences post implementation. Much of the current research on these consequences has focused on the negative aspects of them. However unintended consequences of HIS usage can also be beneficial to various aspects of healthcare delivery. This paper uses several case studies of HIS implementation to develop a model of unintended benefits of HIS usage with three categories of benefits: patient, service delivery and administrative. We also discuss the implications of these benefits on the design and evaluation of HISs.
引用
收藏
页码:896 / 900
页数:5
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