The influence of culture on consumer impulsive buying behavior

被引:543
作者
Kacen, JJ [1 ]
Lee, JA [1 ]
机构
[1] Univ Illinois, Dept Business Adm, Champaign, IL 61820 USA
关键词
D O I
10.1207/S15327663JCP1202_08
中图分类号
F [经济];
学科分类号
02 ;
摘要
Impulse buying generates over $4 billion in annual sales volume in the United States. With the growth of e-commerce and television shopping channels, consumers have easy access to impulse purchasing opportunities, but little is known about this sudden, compelling, hedonically complex purchasing behavior in non-Western cultures. Yet cultural factors moderate many aspects of consumer's impulsive buying behavior, including self-identity, normative influences, the suppression of emotion, and the postponement of instant gratification. From a multi-country survey of consumers in Australia, United States, Hong Kong, Singapore, and Malaysia, our analyses show that both regional level factors (individualism-collectivism) and individual cultural difference factors (independent-interdependent self-concept) systernatically influence impulsive purchasing behavior.
引用
收藏
页码:163 / 176
页数:14
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