Increasing Patient Safety in Hemodialysis Units by Improving Handoff Communication

被引：4
作者：
McGrath, Jayne K. [1 ]
Elertson, Kathleen M. [2 ]
Morin, Tami L. [3 ]
机构：
[1] Madison Coll, Sch Hlth Educ, Madison, WI 53704 USA
[2] Univ Wisconsin, Oshkosh Coll Nursing, Oshkosh, WI 54901 USA
[3] Univ Wisconsin, Univ Hlth Serv, Nursing, Madison, WI USA
来源：
NEPHROLOGY NURSING JOURNAL | 2020年 / 47卷 / 05期
关键词：
Communication; hemodialysis units; handoff communication; patient safety; SBAR; SBAR;
D O I：
10.37526/1526-744X.2020.47.5.439
中图分类号：
R47 [护理学];
学科分类号：
1011 ;
摘要：
This quality improvement project aimed to increase patient safety by preventing errors through improving staff handoff communication in an outpatient hemodialysis unit. Lewin's theory of planned change was applied. Staff familiarity with the situation-background-assessment-recommendation (SBAR) communication format was assessed. Education regarding SBAR format and supporting tools was provided to staff prior to implementing the SBAR handoff format. Safety incidences were compared pre- and post-implementation. Data analysis supported a statistically significant improvement in reported error rates post implementation (p = 0.000). Implementing a standardized handoff communication form provided a mechanism for improving patient safety.
引用
收藏
页码：439 / 445
页数：7
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