Combination of Process Mining and Simulation Techniques for Business Process Redesign: A Methodological Approach

被引：0

作者：

Aguirre, Santiago ^{[1
]}

Parra, Carlos ^{[1
]}

Alvarado, Jorge ^{[1
]}

机构：

[1] Pontificia Univ Javeriana, Dept Ind Engn, Bogota, Colombia

来源：

DATA-DRIVEN PROCESS DISCOVERY AND ANALYSIS | 2013年 / 162卷

关键词：

process mining; data mining; simulation; process redesign; BPM;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Organizations of all sizes are currently supporting their performance on information systems that record the real execution of their business processes in event logs. Process mining tools analyze the log to provide insight on the real problems of the process, as part of the diagnostic phase. Nonetheless, to complete the lifecycle of a process, the latter has to be redesigned, a task for which simulation techniques can be used in combination with process mining, in order to evaluate different improvement alternatives before they are put in practice. In this context, the current work presents a methodological approach to the integration of process mining and simulation techniques in a process redesign project.

引用

页码：24 / 43

页数：20

共 18 条

[11] Rozinat A., 2007, INT J SOFTW TOOLS TE, P57
[12] Shmueli G., 2007, Data Mining for Business Intelligence
[13] Stahl C., 2011, MODELING BUSINESS PR
[14] Workflow mining: Discovering process models from event logs
van der Aalst, W
Weijters, T
Maruster, L
[J]. IEEE TRANSACTIONS ON KNOWLEDGE AND DATA ENGINEERING, 2004, 16 (09) : 1128 - 1142
[15] Business process mining: An industrial application
van der Aalst, W. M. P.
Reijers, H. A.
Weijters, A. J. M. M.
van Dongen, B. F.
de Medeiros, A. K. Alves
Song, M.
Verbeek, H. M. W.
[J]. INFORMATION SYSTEMS, 2007, 32 (05) : 713 - 732
[16] Time prediction based on process mining
van der Aalst, W. M. P.
Schonenberg, M. H.
Song, M.
[J]. INFORMATION SYSTEMS, 2011, 36 (02) : 450 - 475
[17] van der Aalst W, 2012, LECT NOTES BUS INF P, V99, P169
[18] Weske M., 2010, Business Process Management: Concepts, Languages, Architectures

← 1 2 →