Relationship between culture of excellence and organisational performance in Iranian manufacturing companies

被引:17
|
作者
Rezaei, Ghasem [1 ]
Mardani, Abbas [2 ]
Senin, Aslan Amat [2 ]
Wong, Kuan Yew [3 ]
Sadeghi, Laleh [4 ]
Najmi, Manoochehr [5 ]
Shaharoun, Awaluddin Mohamed [1 ]
机构
[1] UTM, Fac Mech Engn, Dept Ind Engn, Skudai, Malaysia
[2] UTM, Fac Management, Skudai Johor, Malaysia
[3] UTM, Fac Mech Engn, Dept Mfg & Ind Engn, Johor Baharu, Malaysia
[4] Islamic Azad Univ, Young Researchers & Elite Club, Sirjan Branch, Sirjan, Iran
[5] Sharif Univ Technol, Fac Management, Tehran, Iran
关键词
culture of excellence; organisational performance; EFQM; organisational culture; Iran; TOTAL QUALITY MANAGEMENT; STRUCTURAL EQUATION MODELS; KNOWLEDGE MANAGEMENT; IMPACT; LEADERSHIP; ELEMENTS; TRUST; SMES;
D O I
10.1080/14783363.2016.1168692
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
High-performing organisations are those which practise exemplary Culture of Excellence (CoE). Global competition dictates that only high-performing organisations will survive in the long term. This study attempts to focus on the relationship between CoE constructs and organisational performance (OP) in the context of Iranian manufacturing sector. Data are gathered via survey, of 222 excellence award-winning companies in Iran. The SPSS and smartPLS were used to test the relationship between CoE factors and OP. The result of correlation analysis proved that all 10 CoE constructs were significantly correlated with OP and there exists a significant relationship between CoE and OP. Strong commitment was the most important factor and the bottom rank was high degree of motivation. According to the results, CoE might be supported as a perfect management system to efficiently upkeep organisational competitiveness. Current results might contribute to the improvement of superior OP through creating a reliable and valid measurement tool for CoE. This current research offers interesting insights for researchers and practitioners in the field of quality management.
引用
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页码:94 / 115
页数:22
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