Qualitative Interdisciplinary Learning Reviews of Non-COVID-19 Patients' Journeys During the COVID-19 Pandemic

被引:0
作者
Kwok, Matthew Mo Kin [1 ,2 ,3 ]
Tsang, Clinton Y. [3 ]
Stewart, Lisa [3 ]
Greenway, Norm [3 ]
Montessori, Lisette [3 ]
机构
[1] Univ British Columbia, Fac Med, Dept Emergency Med, Vancouver, BC, Canada
[2] Richmond Hosp, Dept Emergency Med, Vancouver Coastal Hlth, Richmond, ON, Canada
[3] Vancouver Coastal Hlth, Qual & Patient Safety, Richmond, ON, Canada
关键词
interdisciplinary learning review; quality assurance & improvement; multidisciplinary review system; covid-19; pandemic; patient journey; quality review; healthcare system; system impact; opportunities for improvement; IMPACT;
D O I
10.7759/cureus.14378
中图分类号
R5 [内科学];
学科分类号
1002 ; 100201 ;
摘要
In the early months of 2020, hospital processes were changed in response to the coronavirus disease 2019 (COVID-19) pandemic. We present one community hospital's experience in conducting a series of interdisciplinary learning reviews (ILRs) on non-COVID-19 patient's journeys during the early months of the pandemic. An ILR is a method of reviewing medical records using a system lens to identify system-level opportunities for improvement. Using the ILR method, we identified several opportunities for improvement in caring for our patients.
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页数:5
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