Experimental based tool calibration used for assessing the quality of e-commerce systems

被引：0

作者：

Stefani, Antonia ^{[1
]}

Stavrinoudis, Dimitris ^{[1
]}

Xenos, Michalis ^{[1
,2
]}

机构：

[1] Hellen Open Univ, Sch Sci & Technol, 23 Sachtouri Str, Patras, Greece

[2] Res Acad Comp Technol Inst, Patras, Greece

来源：

E-BUSINESS AND TELECOMMUNICATION NETWORKS | 2006年

关键词：

e-commerce systems; measurements; quality assessment;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This paper presents a method used to evaluate the quality of e-commerce systems. The presented method uses a Belief Network in order to model the factors and criteria affecting the quality of e-commerce systems. This model can be applied not only for assessing the quality of e-commerce systems, but also for ensuring quality design before development. It also offers numerical results for the overall quality of an e-commerce system, as well as for its intermediate factors and lower-lever criteria. This paper presents the experimental results and the data analysis that aided towards the calibration of the model, i.e. assessing an e-commerce system and its individual characteristics based on the numerical results derived from the model.

引用

页码：91 / +

页数：2