Does organizational citizenship behavior lead to information system success?

被引：0
|
作者：
Yen, HsiuJu Rebecca [1 ]
Li, Eldon Y. [2 ]
机构：
[1] Natl Cent Univ, Coll Management, Dept Informat Management, Chungli 320, Taoyuan County, Taiwan
[2] Natl Chengchi Univ, Coll Commerce, Dept Management Informat Syst, Taipei, Taiwan
来源：
PROCEEDINGS OF THE 11TH ANNUAL CONFERENCE OF ASIA PACIFIC DECISION SCIENCES INSTITUTE: INNOVATION & SERVICE EXCELLENCE FOR COMPETITIVE ADVANTAGE IN THE GLOBAL ENVIRONMENT | 2006年
关键词：
organizational citizenship behaviors; cooperative climate; project management; information system; success;
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
This study extends the literature and proposes a model to explain why organizational citizenship behavior (OCB) of the IS implementation team could exert a positive effect on information system success (ISS). Specifically, OCB can affect ISS by promoting the cooperative climate between the implementation team and the users and/or by facilitating the project management, which subsequently influence ISS. A survey was used to collect data, and a total of 254 users from I I firms participated in this study. The results provide support for the proposed model, suggesting that OCB affects ISS through the mediation of cooperative climate and project management. Implications of the study are discussed for researchers and managers.
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页码：245 / +
页数：2
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