A survey of parents' satisfaction with their children's hospitalization on a psychiatric unit

被引:1
作者
Palisin, H [1 ]
Cecil, J [1 ]
Gumbardo, D [1 ]
Varley, C [1 ]
机构
[1] CHILDRENS HOSP & MED CTR,INPATIENT PSYCHIAT UNIT,SEATTLE,WA 98105
关键词
D O I
10.1207/s15326888chc2604_2
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
A 38-item survey, the Inpatient Discharge Questionnaire (IDQ), was developed by the nursing staff of an inpatient psychiatric unit to sample parents' satisfaction with their children's hospitalization. The results for the Ist year showed very high levels of satisfaction on the Admission, Assessment, Treatment, and Discharge subscales. Examination of the ratings across quarters revealed that 2 of the subscales, Admission and Assessment, fell below 80% satisfaction during the year. Specific areas of dissatisfaction were identified. The IDQ is a useful instrument for surveying parent satisfaction and identifying areas for program improvement.
引用
收藏
页码:233 / 240
页数:8
相关论文
共 15 条
[1]  
ABRAMOWITZ S, 1987, QUAL REV B APR, P122
[2]  
Baker J, 1992, J Hosp Mark, V6, P25, DOI 10.1300/J043v06n02_03
[3]  
BOZZO PD, 1992, MLO OCT, P39
[4]  
*COMM PROF HOSP AC, 1979, INT CLASS DIS
[5]  
GOMBESKI WR, 1993, J HLTH CARE MARK FAL, P60
[6]   TAPPING PATIENT SATISFACTION - A STRATEGY FOR QUALITY ASSESSMENT [J].
GUZMAN, PM ;
SLIEPCEVICH, EM ;
LACEY, EP ;
VITELLO, EM ;
MATTEN, MR ;
WOEHLKE, PL ;
WRIGHT, WR .
PATIENT EDUCATION AND COUNSELING, 1988, 12 (03) :225-233
[7]   AN EVALUATION OF APPROACHES TO ASSESSING THE QUALITY OF NURSING-CARE USING (PREDETERMINED) QUALITY ASSURANCE TOOLS [J].
HARVEY, G .
JOURNAL OF ADVANCED NURSING, 1991, 16 (03) :277-286
[8]  
HEFFERING MP, 1986, HOSP HLTH SERVIC APR, P81
[9]  
KRUPER JC, 1989, UNPUB FACTORS RELATE
[10]   DEVELOPMENT OF A PATIENT SATISFACTION SCALE [J].
LAMONICA, EL ;
OBERST, MT ;
MADEA, AR ;
WOLF, RM .
RESEARCH IN NURSING & HEALTH, 1986, 9 (01) :43-50