Innovating the patient care process: the case of multiple sclerosis at Casa Sollievo della Sofferenza

被引:4
作者
Alboini, Paolo Emilio [1 ]
Cosoli, Piero [2 ]
Leone, Maurizio Angelo [1 ]
Nuzzi, Angela [3 ]
Scozzi, Barbara [3 ]
机构
[1] Casa Sollievo Sofferenza, San Giovanni Rotondo, Italy
[2] Openwork Srl, Bari, Italy
[3] Polytech Univ Bari, Dept Mech Math & Management, Bari, Italy
来源
2020 IEEE INTERNATIONAL SYMPOSIUM ON MEDICAL MEASUREMENTS AND APPLICATIONS (MEMEA) | 2020年
关键词
ambidextrous BPM; Soft System Methodology; clinical processes; multiple sclerosis; eHealth; mHealth; SYSTEM; METHODOLOGY;
D O I
10.1109/memea49120.2020.9137261
中图分类号
R318 [生物医学工程];
学科分类号
0831 ;
摘要
In this paper, ambidextrous BPM, supported by Soft System Methodology, was adopted to analyze and redesign the care process of patients affected by multiple sclerosis (MS). An integrated ecosystem of technologies, including eHealth and mHealth technologies, was developed and the process innovatively redesigned so as to make it more responsive to medical staff and patient needs and more efficient.
引用
收藏
页数:5
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