How organizational support impacts affective commitment and turnover among Italian nurses: a multilevel mediation model

被引:40
|
作者
El Akremi, Assaad [1 ]
Colaianni, Gabriele [2 ]
Portoghese, Igor [3 ]
Galletta, Maura [3 ]
Battistelli, Adalgisa [4 ]
机构
[1] Univ Toulouse 1 Capitole, Toulouse, France
[2] Univ Florence, Florence, Italy
[3] Univ Cagliari, Cagliari, Italy
[4] Univ Montpellier 3, F-34032 Montpellier, France
关键词
multilevel models; organizational affective commitment; perceived organizational support; voluntary turnover; PERCEIVED SUPERVISOR SUPPORT; JOB-SATISFACTION; VOLUNTARY TURNOVER; EMPLOYEE COMMITMENT; LINEAR-MODELS; LEAVE; WORK; PERFORMANCE; INTENTION; UNIT;
D O I
10.1080/09585192.2013.826713
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This study examines multilevel relationships between perceived organizational support (POS), affective commitment and voluntary turnover among nurses. We explored the mediation role of affective commitment between POS and turnover behavior at both individual and work-unit levels. This cross-level study involved 945 Italian nurses from 60 work units. We hypothesized and showed that collective affective commitment fully mediated the impact of climate for POS on individual and collective turnover among nurses. This study helps explain the variance in turnover among nurses in healthcare organizations by analyzing the influence of unit-level climate on individual behavior. Results stress that social environments within wards are important in explaining the processes by which nurses decide to quit their work unit.
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页码:1185 / 1207
页数:23
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