Health dialog systems for patients and consumers

被引:127
作者
Bickmore, Timothy [1 ]
Giorgino, Toni
机构
[1] Northeastern Univ, Coll Comp & Informat Sci, Boston, MA 02115 USA
[2] Univ Pavia, Dipartimento Informat & Sistemat, Lab Med Informat, I-27100 Pavia, Italy
关键词
dialog system; behavioral informatics; consumer informatics; natural language processing;
D O I
10.1016/j.jbi.2005.12.004
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
There is a growing need for automated systems that can interview patients and consumers about their health and provide health education and behavior change interventions using natural language dialog. A number of these health dialog systems have been developed over the last two decades, many of which have been formally evaluated in clinical trials and shown to be effective. This article provides an overview of the theories, technologies and methodologies that are used in the construction and evaluation of these systems, along with a description of many of the systems developed and tested to date. The strengths and weaknesses of these approaches are also discussed, and the needs for future work in the field are delineated. (c) 2006 Elsevier Inc. All rights reserved.
引用
收藏
页码:556 / 571
页数:16
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