Knowledge Management: Hype, hope, or help?

被引：85

作者：

Blair, DC ^{[1
]}

机构：

[1] Univ Michigan, Sch Business, Ann Arbor, MI 48109 USA

来源：

JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY | 2002年 / 53卷 / 12期

关键词：

D O I：

10.1002/asi.10113

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This article examines the nature of Knowledge Management-how it differs from Data Management and Information Management, and its relationship to the development of Expert Systems and Decision Support Systems. It also examines the importance of Communities of Practice and Tacit Knowledge for Knowledge Management. The discussion is organized around five explicit questions. One: What is "knowledge"? Two: Why are people, especially managers, thinking about Knowledge Management? Three: What are the enabling technologies for Knowledge Management? Four: What are the prerequisites for Knowledge Management? Five: What are the major challenges for Knowledge Management?.

引用

页码：1019 / 1028

页数：10

共 28 条

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