A systematic planning approach to implementing Total quality Management through quality function deployment technique

被引:0
作者
Liu, HG [1 ]
Zhou, XW [1 ]
机构
[1] PLA,ANTICRAFT TECHNOL INST,ZHENGZHOU 450052,HENAN,PEOPLES R CHINA
关键词
TQM; voice of customer; QFD; continuous quality improvement;
D O I
暂无
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
On the basis of reinvestigating into the philosophy of TQM and its management practice, this paper puts forward a systematic planning approach to implementing TQM during the product design/development process through quality function deployment (QFD) technique.
引用
收藏
页码:747 / 751
页数:5
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