How does social capital influence the hospitality firm's financial performance? The moderating role of entrepreneurial activities

被引：57
作者：
Dai, Weiqi [1 ]
Mao, Zhenxing [2 ]
Zhao, Xinyuan [3 ]
Mattila, Anna S. [4 ]
机构：
[1] Zhejiang Univ Finance & Econ, Sch Business Adm, Hangzhou 310018, Zhejiang, Peoples R China
[2] Calif State Polytech Univ Pomona, Collins Coll Hospitality Management, Pomona, CA 91768 USA
[3] Sun Yat Sen Univ, Sch Business, Dept Hospitality & Serv Management, Guangzhou 510275, Guangdong, Peoples R China
[4] Penn State Univ, Sch Hospitality Management, University Pk, PA 16802 USA
来源：
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT | 2015年 / 51卷
基金：
中国国家自然科学基金;
关键词：
Social capital; Corporate entrepreneurship; Financial performance; Hospitality industry; China; CORPORATE ENTREPRENEURSHIP; ORGANIZATIONAL PERFORMANCE; BUSINESS PERFORMANCE; HOTEL PERFORMANCE; INTERNAL ENVIRONMENT; VALUE CREATION; KNOWLEDGE; ORIENTATION; INNOVATION; CUSTOMER;
D O I：
10.1016/j.ijhm.2015.08.011
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Although previous studies have examined the relationship between social capital and firm performance under boundary conditions such as firm age, industry characteristics, and institutional conditions, the literature is silent on the types of firm activities linking social capital to financial performance. This study investigates the moderating role of firm-level entrepreneurial activities (service innovation, corporate venturing and strategic renewal) on the relationship between social capital and financial performance in a sample of Chinese hotels. The findings indicate that the interaction of external and internal social capital has a positive effect on financial performance. In addition, innovation and corporate venturing enhance the relationship between financial performance and social capital. To achieve a competitive advantage, hospitality firms should not only accumulate social capital but should also deliberately implement strategies that enhance entrepreneurial activities to fully unleash the potential of social capital. (C) 2015 Elsevier Ltd. All rights reserved.
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收藏
页码：42 / 55
页数：14
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