Emergency management evaluation by a fuzzy multi-criteria group decision support system

Emergency risk management (ERM) is a process which involves dealing with risks to the community arising from emergency events. Emergency management evaluation as one of the important parts of ERM aims assessing and improving social preparedness and organizational ability in identifying, analyzing, and treating emergency risks. This study first develops an emergency management evaluation model. It then proposes an extended fuzzy multi-criteria group evaluation method, which can deal with both subjective and objective criteria under multi-levels by a group of evaluators, for emergency management evaluation. A fuzzy multi-criteria group decision support system (FMCGDSS) is then developed to implement the proposed method for the case of emergency operating center/system evaluation.