Examining the link between salesperson networking behaviors, job satisfaction, and organizational commitment: Does gender matter?

被引:44
作者
Macintosh, Gerrard [1 ]
Krush, Michael [1 ]
机构
[1] N Dakota State Univ, Coll Business, Fargo, ND 58108 USA
关键词
Sales networking behavior; Job satisfaction; Gender differences; SOCIAL NETWORKS; PERFORMANCE; METAANALYSIS; SALESPEOPLE; DETERMINANTS; ANTECEDENTS; MANAGERIAL; INTENTIONS; MINORITIES; EXPERIENCE;
D O I
10.1016/j.jbusres.2014.03.022
中图分类号
F [经济];
学科分类号
02 ;
摘要
Sales professionals are embedded in an array of social interactions through their networking behaviors, yet the literature's understanding of these effects on job-based attitudes is relatively limited. Further, research suggests that men and women, not only network differently, but also often benefit in different ways from networking. This study examines the extent to which gender moderates the relationships between three forms of salesperson networking behaviors, job satisfaction, and organizational commitment. The data from a survey of 179 salespeople indicates that networking behaviors are related to job satisfaction and commitment in sales. However, the relationships vary for male and female salespeople. When analyzed separately, job satisfaction relates positively to professional networking for women, while job satisfaction relates positively to peer networking for men. In addition, peer networking directly relates to organizational commitment for women, rather than mediated by job satisfaction. (C) 2014 Elsevier Inc. All rights reserved.
引用
收藏
页码:2628 / 2635
页数:8
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