Interpersonal skills development in Generation Y student nurses: A literature review

Background: Student nurses require training in the development of the interpersonal skills that are required for therapeutic nurse-patient relationships. This training should be provided within the basic education of nurses in a higher education institution. As the birth years of Generation Y range from the early 1980s to the late 1990s this generation is of the age group that enrols in higher education institutions. The unique learning needs of this generation necessitate a review of teaching strategies used in the development of interpersonal skills. Objectives: The aim of this study is to present a literature review on the significance and development of interpersonal skills in Generation Y nursing students through nursing education. Methodology: Literature searches were conducted on databases with the use of Cumulative Index of Nursing and Allied Health (CINAHL), Clinical key, PubMed and Google Scholar using specific keywords and a timeframe of 2005 to 2013. All relevant articles were read critically. Findings: Interpersonal skills are at the core of the nurse-patient relationship. Meaningful interaction is recognised in Swanson's theory of "informed caring". Debates, case studies, role-playing, storytelling, journaling, simulations and web page links to audio and video clips are some of the teaching strategies which can develop the interpersonal skills needed for meaningful interactions. Conclusion: Teaching strategies embedded in the deconstruction pedagogies stimulate critical, analytical thinking through methods which complement the unique learning styles of Generation Y learners. (C) 2014 Elsevier Ltd. All rights reserved.