Jobs mismatch and productivity impact of information technology

被引：2
作者：
Sandulli, Francesco D. [1 ]
Baker, Paul M. A. [2 ]
Lopez-Sanchez, Jose I. [1 ]
机构：
[1] Univ Complutense Madrid, Dept Org Empresas, Fac Ciencias Econ & Empresariales, Madrid 28223, Spain
[2] Georgia Inst Technol, CACP, Atlanta, GA 30332 USA
来源：
SERVICE INDUSTRIES JOURNAL | 2014年 / 34卷 / 13期
关键词：
human capital; productivity; organizational change; skill; training; HUMAN-RESOURCE MANAGEMENT; ORGANIZATIONAL-CHANGE; ECONOMIC-PERFORMANCE; EDUCATED WORKERS; SKILLED LABOR; OVEREDUCATION; GROWTH; COMPUTER; DEMAND; WAGES;
D O I：
10.1080/02642069.2014.939638
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
This paper studies the link between jobs mismatch and the impact of information technologies (ITs) on the efficiency of small service firms. From the perspective of job matching theory, the paper explores how small service firms that use ITs obtain an optimal matching between new skill requirements and workforce skills. The hypotheses suggest that optimal equilibrium will be obtained by matching IT intensity to ITs training and the proportion of workers with high educational levels. The study tests the hypotheses on a large sample of small services firms in Spain. The results confirm that matching the educational levels of the workforce with the IT intensity of the firm increases the efficiency of small service firms, while mismatch will decrease it. The contribution of IT training to firms' efficiency depends on training intensity but not on IT intensity.
引用
收藏
页码：1060 / 1074
页数：15
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