This research aims to experiment with the potential of neem (Azadirachta indica) leaves for phenol adsorption. Morphology, functional groups, etc. characterize the adsorbent. Batch studies are conducted at pH (2-7), dose (7-12 g/L), time (60-360 min), initial concentration (100-500 mg/L), and temperature (30-50 degrees C). Maximum 97.5% phenol is removed when pH, dose, time, temperature, and phenol concentration is 3, 10 g/L, 240 min, 30 degrees C and 100 mg/L, respectively. Experimental results are supported by pseudo-second-order (r(2) = 0.99999). Kinetic testing is supported by adsorption mechanisms developed by Elovich, Reichenberg, Boyd, Furusawa and Smith, and Fick models. Freundlich model (r(2) = 0.99648) is fitted well compare to other models. Sorption energy (0.5288 kJ/mol) supports physical adsorption. Thermodynamics has suggested for a non-random, exothermic, and spontaneous process. The multiple linear progressing (MLR) modeling has successfully predicted the removal percentage. Desorption with ethanol has revealed 58.5% phenol removal potential. Safe disposal of the used adsorbent is recommended by incineration. The scale-up design has demonstrated that 27.925 kg adsorbent is required for 1000 L wastewater to reduce phenol from 100 ppm to 0.06 ppm in two stages. The novel study concludes that the natural, low-cost bio-adsorbent neem leaves can suitably be used in the refineries and other allied chemical industries for phenol remediation.