Standardized Nursing Work: Works in Practice but not in Theory?

被引:3
作者
Pedersen, Rune [1 ]
Ellingsen, Gunnar [1 ]
Monteiro, Eric [2 ]
机构
[1] Univ Tromsoe, Telemed Lab UIT TTL, Tromso, Norway
[2] Norwegian Univ Sci & Technol, Dept Comp & Informat Sci, Trondheim, Norway
来源
INFORMATION TECHNOLOGY IN HEALTH CARE: SOCIO-TECHNICAL APPROACHES 2010: FROM SAFE SYSTEMS TO PATIENT SAFETY | 2010年 / 157卷
关键词
Standardization; nursing work; quality; and efficiency;
D O I
10.3233/978-1-60750-569-3-91
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Socio-technical approaches have established that ICT-supported standardization of healthcare work is difficult, if not impossible. We argue that standardization is neither straightforward nor uncontroversial, but discuss an interpretative case study where standardization of nursing work - to an interesting degree - has been achieved. Our case suggests that co-constructing of the standards is essential to standardization in practice. This is partly imposed from the top, and partly accomplished through the active involvement and ingenuity of users.
引用
收藏
页码:91 / 96
页数:6
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