An Optimization Framework for On-Demand Meal Delivery System

被引:0
|
作者
Paul, Siddhartha [1 ]
Rathee, Sunil [1 ]
Matthew, Jose [1 ]
Adusumilli, Kranthi Mitra [1 ]
机构
[1] Swiggy, Bundl Technol, Data Sci, Bangalore 560103, Karnataka, India
来源
2020 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEE IEEM) | 2020年
关键词
assignment; batching; first-mile; last-mile; JIT; TIME;
D O I
10.1109/ieem45057.2020.9309922
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
The success of an on-demand meal delivery business depends on the cost-effectiveness, speedy, and timely delivery of orders. This problem calls for an optimal trade-off between the cost and time of delivery in near real-time for large-scale orders. In this paper, a generic framework for the optimization of first-mile and last-mile of an on-demand meal delivery system is proposed. The objective is to minimize the overall Cost Per Delivery (CPD) and the delay in order delivery time. Few policies are recommended based on the Just-In-Time (JIT) concept and performances are compared within a simulation framework with real order data of a city. The simulation results indicate that the aggressive JIT policies result in substantial savings of CPD by reducing the wait time without compromising the Customer Experience (CX).
引用
收藏
页码:822 / 826
页数:5
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