Processes of value co-creation in networks: an empirical study of local business networks in Denmark

被引:0
|
作者
Rasmussen, Mette Apollo [1 ]
机构
[1] Roskilde Univ, Roskilde, Denmark
关键词
Network; Symbolic interactionism; Value co-creation; Local business development; SERVICE LOGIC; PERFORMANCE; DESTRUCTION; CHALLENGES; TRUST;
D O I
10.1108/JOE-06-2019-0026
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Purpose There is no agreement in the network literature about how participating in networks is of value. This article aims to explore the underlying dynamics that form and support the process of value co-creation in networks. Design/methodology/approach The article draws together symbolic interactionism and organizational ethnography to outline a research approach illustrating how participation in networks becomes valuable. The empirical data were collected through fieldwork over two in two local business networks in Denmark. Findings The case study illustrates how participants in local business networks struggle to make participation valuable. The article shows how networks can be considered joint spheres for value co-creation. Three main arguments supporting value in networks stands out from the research: (1) Leadership as a collective achievement supports processes of value co-creation; (2) Develop a shared but dynamic focus and (3) Participation is valuable when supporting participants' daily worklife. Originality/value The article builds up a creative analytical framework based on symbolic interactionism making an important contribution about how participants experience value in networks.
引用
收藏
页码:123 / 140
页数:18
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