Communication of patient-physician in patients with chronic obstructive pulmonary disease with acute exacerbation

Purpose The aim of this study was to investigate the patient-physician communication of patients with chronic obstructive pulmonary disease (COPD) who were hospitalized due to acute exacerbation. Materials and Methods: The study was carried out in the department of pulmonology in a training and Research Hospital in Izmir with COPD patients who were hospitalized due to acute exacerbation. 400 patients who were able to communicate and literate in the 18-65 age group, were selected with simple random sampling the study. In the collection of research data, "Patient Identification Form" and "Satisfaction Scale of Communication of Physicians" were used. Results: The total score of the Physicians' Communication Form Satisfaction Scale was 100.10 +/- 17.79. The mean scores of the sub-dimensions of Body Language, Speech-Listening, Caring and Giving information were 11.03 +/- 2.83, 39.03 +/- 7.20, 42.06 +/- 9.40 and 7.98 +/- 3.05. A significant relationship was found between the communication characteristics of the patients, such as knowing the name of the physician, asking the physician questions and answering the questions during the daily interview duration about the disease and treatment. Conclusion: In general, patients reported satisfaction with the total average score of satisfaction from the communication style of physicians.